Shipping Policy

At Monomaid, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after payment has been received.

• Orders are processed Monday through Friday, excluding public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Time

Our estimated delivery time is 3–10 business days, depending on your location and local carrier services.

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs processing, weather conditions, carrier delays, or periods of high shipping demand.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

International Shipping

Monomaid ships to multiple countries. Delivery times may vary depending on the destination.

Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country. These charges are determined by local customs authorities and are not included in the purchase price or shipping costs.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched. Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Monomaid is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at info@afterzeromedia.com. We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Delays

While we do our best to meet our estimated delivery times, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding should this occur.

Contact

If you have any questions regarding shipping or your order, please contact us:

Monomaid